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Senior Business Analyst (multiple roles all levels)
 
  • Member Experience (MX), Digital (DX) & Data projects
  • Technical or Process re-engineering background
  • 5 year strategic plan

We are a professional membership body supporting 128 000+ diverse, talented and financially astute members. We employ over 350 people in 14 locations across Australia, New Zealand, UK and Asia. When you join us, you have an opportunity to develop great skills & strong networks and do something different and fresh with your career.

We are devoted to promoting prosperity in Australia and New Zealand by supporting our members to work effectively in their businesses and communities that they support and grow. We are entering an exciting period of our refreshed five-year Strategic Plan, with key strategic initiatives including Digital Transformation being stood up to ensure that we meet our members’ needs by delivering flexible and innovative technology capability and solutions for the accounting profession of the future. Do you want to work for an organisation that gives you the opportunity to influence and make a difference in the careers of its members, then look no further.

What we are looking for in you:

We are devoted to promoting prosperity in Australia and New Zealand by supporting our members to work effectively in their businesses and communities that they support and grow. We are entering an exciting period of our refreshed five-year Strategic Plan, with key strategic initiatives including Digital Transformation being stood up to ensure that we meet our members’ needs by delivering flexible and innovative technology capability and solutions for the accounting profession of the future.

Do you want to work for an organisation that gives you the opportunity to influence and make a difference in the careers of its members, then look no further.

Passionate Business Analyst's of all levels (Mid/Senior) to support business transformation across the following initiatives/projects:

1. Data 

2. Member Experience (MX) - background in CRM, CX, UX projects

3. Digital Experience (DX)

4. Human Resources (HR)

Delivering flexible and innovative capabilities and solutions aligned to the business strategy. Experience collaborating with business owners and stakeholders, project resources, technical delivery teams, support teams and external vendors; to delivers projects from initiation through to implementation and closure?

The Opportunity

  • Responsible for the design and delivery of business and ICT improvements for Chartered Accountants ANZ that are positively adopted and celebrated by employees across Chartered Accountants ANZ
  • Keeping up to date with developments and enhancements to the key applications in use at Chartered Accountants ANZ, including technology and industry trends impacting the platforms
  • Acting as an engaged and supportive partner to Chartered Accountants ANZ business teams, providing both assistance and expertise in operational efficiency

Great To have
You will require the following:

  • 3+ years of experience as a Business Analyst in a cross-functional business environment
  • 3+ years in business process mapping and/or user journey mapping
  • Experience in either process re-engineering or technical business analysis
  • 2+ years leading stakeholder workshops and presenting to project and leadership teams
  • Experience building strong working relationships and developing trust with internal and external partners
  • Experience communicating complex technical issues to a non-technical audience

Desirable:

  • Business Analysis certification
  • Agile Foundation certified or experience working with agile methodology
  • Other platform related certifications advantageous, in particular Salesforce

 

Covid-19
Chartered Accountants ANZ is taking practical action to ensure the safety, health and wellbeing of our people, members, guests, suppliers, and contractors by following COVID Safety Management Plan. Our current flexible work involves work from home options, which is currently at least 2 days in the office for team interaction and 3 days working from home (WFH).

What's in it for you
At Chartered Accountants ANZ, we are committed to building a diverse and inclusive workplace reflecting the members we serve. As a value driven organisation, we collaborate for success, through integrity and being accountable for ourselves in the role we play to grow and improve as a team. Our benefits include Scholarship programs, flexible workplace, staff benefits, monthly gatherings and internal Career development.

 

Job Ref: AC000031
Submitted: 28-07-2021
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Chartered Accountants Australia and New Zealand is a trading name for the Institute of Chartered Accountants in Australia (ABN 50 084 642 571) and the New Zealand Institute of Chartered Accountants – see charteredaccountantsanz.com for further information.